A new port in the storm – Shared Branching Kiosks!

As the weather starts feeling more like winter, making that extra trip becomes less and less appealing. And what’s even worse? The thought of being stranded and needing cash when your branch is nowhere to be found. Enter Shared Branching! There are countless stories of how this convenient service turned an unlucky member to happy Shared Branch user.

And now, for many CU members, Shared Branching goes beyond the branch, and even a teller, thanks to the introduction of Shared Branching kiosks! This incredible new addition to Shared Branching allows members to conduct the same Shared Branching transactions that usually require an open branch and helpful teller, through a kiosk – similar to an ATM. Using the kiosk couldn’t be easier. Once you’ve set up your account to ensure your information stays safe, it only a moment to deposit a check, make a withdrawal, or transfer funds! I recently used a nearby kiosk to deposit a check and make a quick withdrawal, allowing me to complete an errand in couple of minutes, rather than having to spend a lunch break on it!

Here is what Amy Irish, Marketing Director for University Credit Union, which now offers several of these kiosks, has seen as members begin enjoying this new convenience:

“Credit Union members and Shared Branching users have been impressed with both the technology and the ease of use of the kiosks, from the simple on-screen directions for registering to the printed check image on the receipt after making a check deposit. Members have been excited that the kiosks accept both cash and checks, as well as hold various denominations for disbursement.

The major theme we have seen across all locations of the kiosks is convenience, as it provides members the opportunity to complete their transactions outside normal business hours. As three of our kiosks are located on University of Maine campuses, we have seen great support from the student demographic who like the convenient access to their funds without having to drive to a branch!”