As a credit union employee, I sometimes take for granted the multiple ways I can manage my account. I’m often reminded of this when I’m talking to friends and family and explaining our products and services to them. The response I hear most is “Wow, that’s so cool, I didn’t know I could do that with my credit union account!”
A classic example of this happened between my husband and I recently. He opened an account for his weekly spending money that he was going to manage and keep track of. When he asked how he could do that, I was more than a little surprised! I spend all day promoting our products and services to our members and making them aware of everything we offer, and here my own husband didn’t realize all the ways he could manage his account without coming into a branch. (In my defense, he usually doesn’t realize when the laundry needs to be done either, and I know I’ve made him aware of that before!) I wondered though how many credit union members out there don’t realize the gold mine of financial resources a credit union offers that can make their everyday life easier!
As a member of a credit union, you may think that you have to sacrifice a certain level of technology or convenience to receive the outstanding level of service and money-saving products that you enjoy. Not true! I bet most members don’t realize that they’re credit union offers all of the same sophisticated technology that big banks do – and we know your name when you visit a branch! Mobile Banking? Check. Text or E-mail notifications on your account? Check. Online Banking? Check. Electronic Bill Pay? Check. Online account opening? Check. Online loan and mortgage applications? Check! The list goes on and on!
And talk about convenience – with the credit union shared branching network you have over 4,000 branches nationwide that you can use like you would your own credit union! Not to mention the over 200 ATMs across the state that you can use with no fee! Because credit unions are financial cooperatives, we work together to deliver our members the same level of convenience and access to their accounts that you can find at a big bank.
So needless to say, when I told my husband that he could keep tabs on his account right on his cell phone through mobile banking, he was pretty excited. Then when I said that he didn’t have to go across town if he needed to make a deposit, he could go to the credit union next door to his work he was even more excited! Not only because he didn’t have to give me all those pesky receipts anymore, but also because he knew this would make his life a lot easier!
- Kim S., University Credit Union
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