Social Media Means More Communication with Your Credit Union

It seems like everybody is using Facebook, Twitter and other social networking sites today, with the average user on Facebook 4.5 hours a week. You may see your credit union has a Facebook page and wonder why they would want to be on a social networking site. And the truth is, many credit unions are using Facebook and Twitter as way to talk with you, not to you. So whether you are online or in line, you can be informed about what’s happening at your credit union.

These sites allow credit unions to keep you updated on changes within the credit union. For example, one credit union used Facebook to let its members know about construction they were doing. Another credit union used Facebook to answer a question a member had about a loan.

Your credit union understands that you’re busy, and you might not have to time ask about a new product while you are depositing a check. If they are using social media, you might be able to ask a question without having to enter your credit union! Your credit union might have updates on Facebook or Twitter about a new home loan they offer, a new holiday savings program, or community activities such as the Maine Credit Unions’ Campaign for Ending Hunger. So, even if you don’t get the chance to check Facebook till after the kids are in bed, you can stay informed about what your credit union can offer you.

-Jess H., Maine Credit Union League

If You Want Great Service, be a Credit Union Member

Have you ever noticed how having a bad experience in a store can really affect if you will shop there again? We’ve all been in stores where we had bad service, whether the products weren’t what you wanted, or the customer service was unsatisfactory. When you think back on that place, you will remember the type of service you received there, and if the memory is unpleasant, then returning is the last thing you want to do. On the other side, if you receive excellent service at a place, then you are more likely to return and to tell you friends and family to go there.

With your local credit union, you don’t have to worry about receiving unpleasant service. Maine credit union employees strive to make sure your visit is personal and enjoyable; you will be treated like the credit union owner that you are. Unlike a large national financial institution, you are part of your credit union because you are part of that specific community.

As a member of a credit union, quality service is important to you, and employees take the time to ensure that all your needs are met. Your credit union is local, where you can receive the personal attention that you deserve. Credit union employees are also members like you, so they ensure that you are treated like a person, not just a number in the computer.